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CCS Training

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CounterPoint • Passport • RTM Focus • RTM ServicePoint • Linux/UNIX

Over 25 years Experience Training Retailers and Administrators

CCS Training Services

CCS Credentials

CCS has offered Classroom and On-site training for over 25 years.  We have a fully-equipped Classroom at our Lynnwood, Washington facility:

2100 196th Street S.W. Suite 112
Lynnwood, Washington,98036


Last Updated on Saturday, 14 September 2013 00:29

CounterPoint Classes

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CounterPoint V7 / SQL Training
RTM Focus Service Training
RTM ServicePoint Training

CCS offers Authorized Instruction on Radiant Corporation Retail and Business Software at our Lynnwood Training facility, conveniently located a few minutes north of downtown Seattle.

For out-of-town students, there are several comfortable and affordable hotels near CCS.

Last Updated on Friday, 15 January 2016 07:38

Passport Software Training

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See Passport and RealWorld Training Page.  The Class schedules are combined at CCS Retail.


Last Updated on Wednesday, 17 June 2009 13:20

Service Manager Training

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For Focus and ServicePoint Trainng, See CounterPoint Training page.  These schedules are combined at CCS Retail.

Last Updated on Friday, 16 January 2009 04:28

Theme-based Classes

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Theme-based Training

Why Theme Classes?

CounterPoint is a powerful system with a strong set of features.  To help you apply CounterPoint to your companies policies and procedures and to help you perform the specific tasks you are confronted with, CCS has introduced Theme-based Training Sessions. 

Last Updated on Thursday, 14 January 2016 10:26
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Customer Connect Marketing

Customer Connect Video and Details The Only Email Marketing Tool Built for Retailers

Customer Connect (CC) is Loaded With The Features And Functionality Needed For RetailersFully integrated with CounterPoint V7 and CounterPoint SQL, Customer Connect gives you the data needed to effectively connect with your customers, drive sales and increase customer loyalty.

New CustomerConnect Features!

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SmartAlerts Mobile Monitoring

SmartAlerts - Details    Providing you with Instant Intelligence.

CounterPoint SmartAlerts™ is a unique service that analyzes your CounterPoint data and transactions. Alerts can be configured for your business, and sent via SMS text or email when SmartAlerts discovers an action that falls outside the thresholds you establish.

Recovery Act Tax Deductions

"American Recovery and Reinvestment Act has officially extended the Section 179 Tax Deduction increases for the 2011 Tax Year"

Section 179 can be extremely profitable to you, so it is to your benefit to learn as much as possible. To begin, you probably have a lot of questions regarding Section 179. Follow the links below to get the details on this opportunity:  more ...

 Radiant CounterPoint POS

Radiant Introduces NEW CounterPoint POS Releases

This New 8.3.9 Release of CounterPoint was developed to give retailers New Features and Functions that increase profitability, and ensure a rapid return on investment.

Contact your CCS Sales Consultant to discuss all the new features and functions included.  Ask how they will Keep the Checkouts moving, the Inventory Optimized, and the Back-office Managed. Here are just a few of CounterPoint 8.3.9’s enhancements:  

♦ Registry/Wish List ♦ Message Center
♦ Margin Driven Pricing ♦ Miscellaneous Kits
♦ Tag-Along Kits ♦ Scrap Items
♦ Inactive Items ♦ Discount Overrides
♦ Item Zoom ♦ Forecasted Advices
♦ Enhanced Advices ♦ Work Center
♦ PCI DSS Passwords ♦ Enhanced CC Security

CPSQL 8.4.0 is on its way. Check out What's Coming with the link below!

CPSQL 8.4.0  | CP V7.5.19  | Product News | POS Stations

Is Your System Healthy?

Great Deals!  New and Refurbished Systems.  Netbooks, Notebooks, Desktops, Servers, Storage Systems, Retail Devices.  Configure your own Systems for us to install.  more ...

Training Poll

My training objectives for 2013 are?

Read John's Blog

John is the Director of Training and Support at CCS Retail.. He spends a lot of time with Retailers training them and helping them install, configure and support their systems. John has a wealth of Retail Management and Product knowledge that helps you keep your systems accurate and efficient. You can count on his blog for some important advice. Read on for some critical insights.

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CP and PBS New Releases

CPV7 07-01-11 CPV7.5.20 Features
CPSQL 09-30-12 CPSQL 8.4.6 Features
CPMobile 01-04-13 CPMobile 1.5 Features
Passport 02-19-14 Version Upgrades

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