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CCS Experience

Since 1982, CCS  Retail Systems, Inc. has provided support for all types of organizations and complexities of systems.  We stress the complete and timely nature of our services.  We can help with System Selections, Sales, Installation, Training, and Ongoing Support for Hardware, Application Software, Operating Software, and most configurations of networks.  We also offer Internet Products and Support.  We can help you from the desktop through your Internet connections.

Working With CCS

To manage the flow of support services and your costs, CCS recommends that you assign a primary and secondary contact at your company to report and manage incidents.  These names should be given to CCS.  This allows you to eliminate unnecessary duplication of services, unapproved services, and long service calls to persons who are not as familiar with the systems as the designated representatives.  CCS can then screen calls from anyone other than these two persons, to help enforce the policy.

Please contact us if you have any further questions.
 



Last Updated on Sunday, 13 November 2011 01:22  
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Customer Connect Marketing

Customer Connect Video and Details The Only Email Marketing Tool Built for Retailers

Customer Connect (CC) is Loaded With The Features And Functionality Needed For RetailersFully integrated with CounterPoint V7 and CounterPoint SQL, Customer Connect gives you the data needed to effectively connect with your customers, drive sales and increase customer loyalty.

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SmartAlerts Mobile Monitoring

SmartAlerts - Details    Providing you with Instant Intelligence.

CounterPoint SmartAlerts™ is a unique service that analyzes your CounterPoint data and transactions. Alerts can be configured for your business, and sent via SMS text or email when SmartAlerts discovers an action that falls outside the thresholds you establish.

Recovery Act Tax Deductions

"American Recovery and Reinvestment Act has officially extended the Section 179 Tax Deduction increases for the 2011 Tax Year"

Section 179 can be extremely profitable to you, so it is to your benefit to learn as much as possible. To begin, you probably have a lot of questions regarding Section 179. Follow the links below to get the details on this opportunity:  more ...

 Radiant CounterPoint POS

Radiant Introduces NEW CounterPoint POS Releases

This New 8.3.9 Release of CounterPoint was developed to give retailers New Features and Functions that increase profitability, and ensure a rapid return on investment.

Contact your CCS Sales Consultant to discuss all the new features and functions included.  Ask how they will Keep the Checkouts moving, the Inventory Optimized, and the Back-office Managed. Here are just a few of CounterPoint 8.3.9’s enhancements:  

♦ Registry/Wish List ♦ Message Center
♦ Margin Driven Pricing ♦ Miscellaneous Kits
♦ Tag-Along Kits ♦ Scrap Items
♦ Inactive Items ♦ Discount Overrides
♦ Item Zoom ♦ Forecasted Advices
♦ Enhanced Advices ♦ Work Center
♦ PCI DSS Passwords ♦ Enhanced CC Security

CPSQL 8.4.0 is on its way. Check out What's Coming with the link below!

CPSQL 8.4.0  | CP V7.5.19  | Product News | POS Stations

Is Your System Healthy?

Great Deals!  New and Refurbished Systems.  Netbooks, Notebooks, Desktops, Servers, Storage Systems, Retail Devices.  Configure your own Systems for us to install.  more ...

Radiant Data Security

Radiant periodically issues Data Security Bulletins to help Customers keep their Systems Secure.  They are issued approximately Bi-weekly.  We encourage you to check here and look through them each month. 

ISSUE DATE

CCS BULLETIN ID

04-13-2010 Bulletin_4-13-10
04-19-2010 Bulletin_4_19-10
05-03-2010 Bulletin_5-3-10
06-07-2010 Bulletin_6-7-10
06-24-2010 Bulletin_6-24-10 
10-06-2010  Bulletin_10-06-10 
01-12-2011 Bulletin_01-12-11

Read John's Blog

John is the Director of Training and Support at CCS Retail.. He spends a lot of time with Retailers training them and helping them install, configure and support their systems. John has a wealth of Retail Management and Product knowledge that helps you keep your systems accurate and efficient. You can count on his blog for some important advice. Read on for some critical insights.

Take me to John's Blog

Read Bryan's Blog

Bryan is a field technician. He spends a lot of time with Retailers helping them install, configure and repair their systems. Bryan has a wealth of technical knowledge that keeps systems running. You can count on his blog for some detailed insights. Read on for some technical nuggets.

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Read Dave's Blog

Dave is the senior technician at CCS Retail and the Technical Services Manager. He is known for being able to solve almost any technical problem in any technical discipline. He has a chance to get the "rest of the story" for many thorny problems. Several CCS customers have been able to solve long standing problems with Dave's help. He shares some of his thoughts and solutions in his Blog. Be aware that he is not known for long explanations but insightful ones. If you are a true tech read on ...

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